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Terms & Conditions

Legal Information - Website Terms & Conditions
Access to this web site (the "Web Site") is subject to and in accordance with the following terms and conditions. Please read these terms and conditions carefully before using this site. These terms and conditions are between Phil Parker Ltd. ("we/us/our") and you (on behalf of yourself and/or the company, member, or supplier for which you have registered) the user of this Web Site ("you").

On accessing the Web Site on this occasion and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities, services and information provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of the Web Site after changes are posted on-line will constitute acceptance of the new terms and conditions.

1 Statutory Rights
Nothing in these Terms and Conditions shall affect your statutory rights under the law of England.

2 Alterations
Phil Parker Ltd. reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this website. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

3 Applications for Products and Services
Prices, and details, of products and services (and any offers) posted online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this regard. Accompanying pictures of products are for illustrative purposes only, and we make no guarantee they are an exact interpretation of the product.

4 Payment
You can pay for your purchases either by credit or debit card. All card payments made via our website are handled securely by Sage Pay and Trustwave Validated Commerce. Phil Parker Ltd. retains full title to all goods supplied until paid for in full. In the event of the customer's insolvency Phil Parker Ltd. reserves the right to reclaim goods for which full payment has not been made.

5 Title to Goods
Phil Parker Ltd. retains full title to all goods supplied until paid for in full. In the event of the customer's insolvency Phil Parker Ltd. reserves the right to reclaim goods for which full payment has not been made.

6 VAT and other taxes
All prices are shown including VAT at the current applicable rate. Where VAT is applicable, it is shown in our website catalogues at UK rates even if you have registered as a non-UK customer. We are required by law to collect VAT at UK rates on orders despatched to countries within the European Union.

7 Delivery and Carriage
We aim to dispatch your goods within 24 working hours of your order, if in stock. If the item you have ordered is unavailable you will be notified and it will be sent it as soon as it is in stock. If you would like to discuss this, or need further information please contact us on +44 (0)207 383 5300. Further details of our Delivery Information page.

8 Prices
The prices published on Phil Parker Ltd's website apply only to orders placed over the Internet. They may vary if you visit our retail shop. With such a large catalogue of items in our database it is inevitable that from time to time there will be errors in pricing caused either by human error or by errors in the data sent to us by manufacturers and publishers. If this means that your order would cost more than anticipated we will check with you by email or telephone before processing your order. If the price increase is small, we may - at our discretion - decide to absorb the increase ourselves.

9 Returns and Cancellation
If you have to return a product because it is faulty or incorrectly supplied please contact us within 3 days and we will arrange for collection or agree to refund your reasonable costs at our discretion. Replacements will be shipped free of shipping charges. If you wish to return goods incorrectly ordered you should notify us within 7 days of receipt of goods for instructions. Goods will only be accepted for return if they are unused and in original packaging. Return costs are your responsibility and we would advise using a signed for service. Goods returned in other than new condition are liable for a minimum 25% restocking charge.

10 Non-delivery of goods
If your goods are not delivered to you within seven days of the despatch date you must notify us immediately, otherwise we cannot accept responsibility for the lost goods.

11 Damage in transit
Any claim arising from damage in transit must be made to Phil Parker Ltd immediately upon receipt of the goods. Please check the cases and contents immediately upon receipt, and before signing for them. Goods seen to be damaged should be signed "Damaged in transit" and packaging materials should be preserved for inspection. Damaged goods must be reported within two days of delivery otherwise Phil Parker Ltd. cannot accept responsibility.

12 Privacy
Phil Parker Ltd is committed to protecting and respecting your privacy. Please read the Privacy page to understand our views and practices regarding your personal data and how we will treat it. Phil Parker Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. All the information you give us is collected lawfully and in accordance with current Data Protection legislation and is collected only for the purpose of processing your order and collecting information for our own marketing purposes. All the information you give us when you register, or when you place an order, is treated as confidential and we will not share any of this information with any third party, unless you give us your express permission to do so.

13 Links to Other Websites
Certain (hypertext) links will lead you to websites that are not under the control of Phil Parker Ltd. We have no control over and will accept no responsibility or liability in respect of the material on any such other website.

14 Complaints
If you have any complaint about our service, please contact us on +44 (0)20 7383 5300 or sales@philparker.co.uk. We will treat your complaint fairly and confidentially, and we will endeavour to respond to all complaints as a priority.

15 Governing Law
All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright Phil Parker Ltd., or their content and technology providers. All rights reserved. Permission is granted to copy and print portions of this website for the sole purpose of placing an order with Phil Parker Ltd. Any other use of materials on this website without the prior written permission of Phil Parker Ltd. is strictly prohibited.

16 Links to Other Websites
Your use of the Phil Parker Ltd. website and any purchase of any products using the Phil Parker Ltd website will be governed by English Law and will be deemed to have occurred in the United Kingdom.

17 Changes to Terms and Records of Agreements
We reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.

18 Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, PHIL PARKER LTD IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEBSITE OR ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, PHIL PARKER LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT.

Price, specification and availability information is subject to change without notice.
Except as specifically stated on this website, to the fullest extent permitted at law, neither Phil Parker Ltd. nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Phil Parker Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Phil Parker Ltd., its affiliates, directors, employees or other representatives.

19 Company Details
Phil Parker Ltd
85 Hampstead Road
London NW1 2PL
United Kingdom

Tel: +44 (0)207 383 5300
Email: sales@philparker.co.uk
Web: www.philparker.co.uk

Company registered in England and Wales, no. 405984
Vat registration no. 239 3057 59